1 Princess Anthias 2-3”- Saltwater Fish *LIMITED Free Shipping*

Due to variations within species, your item may not look identical to the image provided. Approximate size range may also vary between individual specimen.

Approx size

Exotic Marine – Shipping & Live Arrival Guarantee Policy

At Exotic Marine, we take pride in professionally packaging all aquatic life using premium materials and shipping exclusively via FedEx or UPS Priority Overnight, the most direct and reliable methods available. Please allow 2–5 business days for order processing and shipment.

Packaging & Handling

Each fish is carefully inspected and hand-selected to ensure optimal health before being prepared for shipment. Fish are packaged in properly conditioned saltwater with ideal pH levels, using heavy-duty poly bags for maximum protection. Each bag is filled with pure oxygen and sealed using professional equipment to ensure a secure, airtight environment.

The sealed bags are then placed inside insulated Styrofoam coolers with either a heat or ice pack—depending on seasonal conditions—to maintain temperature during transit.

Shipping Days: Monday through Thursday, every week.

---

Shipping Conditions & Delays

IMPORTANT: If your order is not in excellent condition to ship or if there are concerns such as extreme temperatures or holiday-related delays, we reserve the right to cancel the shipment and issue a full refund. You’re welcome to place a new order once conditions improve or livestock becomes available again.

We do not assume responsibility for delivery delays caused by FedEx or UPS. However, we will always do our best to work with you on reshipping when possible. Fortunately, delays are rare with these carriers due to their high reliability.

---

Live Arrival Guarantee

We guarantee live arrival or full item replacement (excluding shipping costs). To qualify for this guarantee:

• DOA (Dead on Arrival) must be reported within one hour of the delivery time as recorded by the carrier.

• Do not remove the deceased item from the original shipping bag.

• Do not discard the item without prior authorization from us.

• Clear, timestamped photos of the unopened bag and fish must be submitted within that hour.

• Please keep the fish until we confirm receipt and acknowledgment of your photos.

If approved, a store credit will be issued for the value of the fish. Once the fish is removed from the shipping bag, the responsibility for its health is fully transferred to the customer.

---

Acclimation & Care Responsibility

We are not responsible for issues related to:

• Acclimation errors

• Tankmate aggression

• Poor water quality or improper tank conditions

Proper care and acclimation instructions should be researched thoroughly prior to purchase. We recommend an acclimation period of 60+ minutes for all livestock, particularly for sensitive species like anemones.

---

Damaged Package?

If your package arrives damaged, please take clear photos of the box and contents immediately. This helps us work with the shipping carrier and ensure the best resolution possible.

---

Thank you for choosing Exotic Marine!
We appreciate your support and are committed to providing the healthiest, most vibrant marine life for your aquarium.